Product Guarantee

What happens if I want to return something? 

We want you to be completely happy with your purchase

Our policy is a 30-day purchase guarantee with a additional one-year warranty from date of purchase.

Stock Products Guarantee: Your purchases are backed up by an 30-day, money-back, Purchase Protection Guarantee. Your initial Purchase Protection Guarantee gives you the option of exchanging or returning stock products for a full refund if you contact us within 30-days from your day of purchase. If you are not completely satisfied, call our toll free number 1(800) 937-1337 or E-mail us at sales@hooleon.com.  Please note, refund does not include the original shipping charges and product should be complete and undamaged.  No restocking fees are charged!  All products also carry a one-year warranty against defects in workmanship or materials.

All funds are in US dollars.

Custom Made Item Guarantee: Custom products are manufactured to your specifications and carry their own guarantee detailed at the time you receive your price order quote from us.